977pk Privacy Policy

977pk ("we", "us", "our", "the Platform") is committed to protecting and respecting the privacy of all users who access or interact with our website at 977pk.cam. This Privacy Policy ("Policy") describes, in clear and transparent terms, how we collect, use, store, share and protect personal information in connection with your use of the 977pk platform.

This Policy applies to all registered users, unregistered visitors and any other individuals whose personal data is processed by 977pk in connection with the operation of this Platform. It covers all data collected through the website, account registration process, identity verification procedures, financial transactions, communications with our support team and any other interaction you have with 977pk.

This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy. By continuing to use the 977pk Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, email address, date of birth, CNIC number, IP address and financial account details.
• "Processing" means any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, transfer or deletion.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this context, 977pk as the operator of this Platform.
• "Data Processor" means any third party that processes personal data on behalf of the Data Controller under documented instructions.
• "Consent" means a freely given, specific, informed and unambiguous indication of agreement by the data subject to the processing of their personal data.
• "KYC" means Know Your Customer — the identity and age verification process applied to users before full Platform access is granted.
• "AML" means Anti-Money Laundering — the regulatory and procedural framework governing the detection and prevention of financial crime.
• "Cookie" means a small text file stored on your device by a website to recognise returning users, remember preferences or analyse usage patterns.
• "User" means any individual who accesses or registers on the 977pk Platform, including visitors from Pakistan and other jurisdictions.

977pk operates as the Data Controller for all personal data collected through this Platform. As Data Controller, we are responsible for determining how and why your personal data is processed, and for ensuring that processing activities comply with applicable data protection principles.

Where 977pk engages third-party service providers — such as payment processors, identity verification providers, analytics platforms or customer support tools — those parties operate as Data Processors under our documented instructions and are contractually bound to process data only as directed and to maintain appropriate security standards.

977pk does not claim to be regulated by the Government of Pakistan, PTA, State Bank of Pakistan, or any Pakistani provincial authority in its capacity as a data controller. Users in Pakistan should be aware that data protection frameworks in Pakistan, including relevant provisions of applicable local law, may independently apply to the processing of their personal data.

977pk collects the following categories of personal data in connection with your use of the Platform:

977pk collects personal data through the following mechanisms:

5.1 Direct Collection

Data you provide directly when registering an account, completing KYC verification, making a deposit or withdrawal, contacting our support team, submitting feedback, setting responsible gambling preferences or completing any other interaction with the Platform that requires you to input information.

5.2 Automated Collection

Technical and usage data collected automatically when you visit or interact with the Platform, including through cookies, web beacons, log files and similar tracking technologies. This data is collected regardless of whether you hold a registered account.

5.3 Third-Party Sources

Identity and fraud prevention data received from KYC / identity verification service providers, AML screening databases, credit reference or fraud-prevention agencies, and analytics or attribution platforms. Such data is used to verify your identity, detect suspicious activity and comply with applicable regulatory obligations.

5.4 Payment Processors

Transaction confirmations and payment status data received from payment processing partners. 977pk references familiar Pakistani payment rails — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — solely as contextual payment examples. These providers are referenced for user familiarity only and do not endorse, support or affiliate with 977pk or any gambling operation.

977pk processes your personal data for the following specific and documented purposes:

• Account Management: Creating, maintaining and administering your registered user account, including login authentication and session management.
• Identity & Age Verification (KYC): Verifying that you are who you say you are, that you meet the minimum age requirement of 18 years (or higher as required by the applicable operator licence jurisdiction), and that your account is not being used fraudulently.
• Financial Transactions: Processing deposits, withdrawals and refunds in connection with your account activity, including currency conversion and transaction reconciliation where applicable.
• AML & Fraud Prevention: Monitoring transactions and account behaviour for indicators of money laundering, terrorist financing, fraud, identity theft or other financial crime, in compliance with applicable regulatory requirements.
• Responsible Gambling: Administering your responsible gambling preferences, including deposit limits, loss limits, session timers and self-exclusion requests. Monitoring usage patterns to identify potential indicators of problem gambling and, where appropriate, initiating responsible gambling interventions.
• Customer Support: Responding to your queries, complaints and support requests, and maintaining records of communications for quality assurance and dispute resolution.
• Platform Improvement: Analysing usage data, performance metrics and user behaviour patterns to improve the functionality, content and user experience of the Platform.
• Legal Compliance: Complying with applicable laws, regulations, court orders, regulatory requests and licensing obligations in the jurisdictions in which the Platform operates.
• Marketing (where consent is given): Sending you promotional communications about new features, bonuses or offers — but only where you have explicitly opted in. You may withdraw marketing consent at any time through your account settings.

Where applicable data protection law requires a legal basis for processing, 977pk relies on the following grounds:

• Contract Performance: Processing necessary to perform our contractual obligations to you as a registered user, including account administration, payment processing and the provision of gaming services.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, age verification and responsible gambling mandates imposed by the operator's licensing framework.
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, analytics and service improvement — provided such interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed and unambiguous consent — principally for optional marketing communications and non-essential cookies. You may withdraw consent at any time without prejudice to lawfulness of processing prior to withdrawal.

977pk does not sell, rent or trade your personal data. We may share personal data with the following categories of recipients only to the extent necessary and only for the purposes described in this Policy:

8.1 Service Providers and Processors

Third-party technology and service providers engaged to support Platform operations, including identity verification providers, payment processors, cloud hosting providers, cybersecurity vendors, customer support platforms and analytics services. All such providers are bound by data processing agreements and may only process your data under our documented instructions.

8.2 Regulatory and Law Enforcement Authorities

Where required by applicable law, court order, regulatory direction or in response to a legitimate law enforcement request, we may disclose personal data to relevant governmental or regulatory authorities. We will make reasonable efforts to notify you of such requests where legally permitted to do so.

8.3 AML and Fraud Prevention Agencies

Financial crime compliance data may be shared with authorised AML screening providers, fraud prevention databases and related compliance services as required by the operator's regulatory obligations.

8.4 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of the Platform's business assets, personal data may be transferred as part of the transaction. Affected users will be notified prior to any transfer that results in a material change to how their data is handled.

Due to the global nature of online platform operations, your personal data may be transferred to, stored in, or processed in countries or territories outside Pakistan. When such transfers occur, 977pk ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.

Appropriate safeguards for international transfers may include contractual data transfer agreements incorporating standard data protection clauses, or transfers to jurisdictions that offer an adequate level of data protection as recognised by applicable law. By using the Platform, you acknowledge and consent to the transfer of your personal data on these terms.

977pk retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce our Terms & Conditions.

Specific retention periods are guided by the following principles:

• Account Data: Retained for the duration of your account relationship with 977pk, plus an additional period as required by applicable AML and licensing regulations following account closure — typically a minimum of five (5) years.
• KYC / Identity Documents: Retained for the period mandated by the operator's licensing jurisdiction AML requirements, which typically ranges from five (5) to seven (7) years from the date of verification or account closure, whichever is later.
• Transaction Records: Retained for the period required by applicable financial recordkeeping regulations, typically five (5) years from the date of the transaction.
• Support Communications: Retained for a period sufficient to resolve the relevant matter and for quality assurance purposes, typically two (2) years.
• Technical and Usage Data: Typically retained in an identifiable form for up to twenty-four (24) months from collection, after which it may be anonymised or deleted.

Upon expiry of applicable retention periods, personal data is securely deleted, anonymised or archived in accordance with our internal data lifecycle management procedures.

977pk implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and the 977pk Platform is protected by TLS (Transport Layer Security) encryption via HTTPS.
• Encryption at Rest: Sensitive personal data, including identity documents and financial information, is stored using industry-standard encryption at rest.
• Access Controls: Access to personal data is restricted to authorised personnel on a need-to-know basis, enforced through role-based access controls and multi-factor authentication for administrative systems.
• Vulnerability Management: Regular security assessments, penetration testing and patch management procedures are applied to Platform systems.
• Incident Response: We maintain a documented data breach response procedure. In the event of a security incident affecting your personal data, we will notify affected users and, where applicable, relevant regulatory authorities within the timeframes required by applicable law.

977pk uses cookies and similar tracking technologies to enhance user experience, analyse Platform performance and deliver relevant content. The following categories of cookies may be used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies, login authentication tokens and security cookies. They cannot be disabled without affecting Platform functionality.
• Functional Cookies: Enable the Platform to remember your preferences, such as language settings, responsible gambling limits and session configurations.
• Analytics Cookies: Collect aggregated, anonymised data about how users interact with the Platform — such as pages visited, time on page and navigation paths — to help us improve usability and content.
• Marketing Cookies (where consent is given): Used to deliver relevant promotional communications and track the effectiveness of marketing campaigns. These are applied only where you have given explicit consent.

You may manage your cookie preferences through your browser settings. Disabling certain categories of cookies may affect the functionality of some Platform features. For strictly necessary cookies, your consent is not required as they are indispensable to Platform operation.

Subject to applicable data protection law and the specific circumstances of your request, you may have the following rights in relation to your personal data held by 977pk. To exercise any of these rights, please contact our support team using the details in Section 17.

We will respond to all valid data rights requests within the timeframe required by applicable law — typically within thirty (30) calendar days of receipt. Where requests are complex or numerous, we may extend this period by a further thirty (30) days with prior notification.

The 977pk Platform is strictly intended for adults aged 18 years and over, or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect, process or store personal data from individuals under the minimum eligible age.

977pk employs mandatory KYC / age verification procedures to prevent access by minors. If we become aware that personal data has been collected from an individual below the minimum eligible age, we will immediately suspend the associated account and delete the relevant data, subject only to any legal obligations that require temporary retention for regulatory reporting purposes.

If you are a parent or guardian and believe that a minor in your care has accessed or registered on the Platform, please contact our support team immediately using the details in Section 17.

977pk is an English-language platform designed with Pakistani users in mind. This section addresses several privacy and data-handling considerations of particular relevance to users accessing the Platform from Pakistan.

15.1 CNIC and Identity Documentation

For Pakistani users, the Computerised National Identity Card (CNIC) is the primary government-issued identity document accepted for KYC purposes. CNIC data is processed exclusively for identity and age verification, AML compliance and fraud prevention. It is never used for marketing purposes or shared with unauthorised third parties.

15.2 Payment Data for Pakistani Users

Where Pakistani users reference familiar payment methods — such as Easypaisa, JazzCash, Raast, or bank accounts with HBL, UBL, Meezan Bank or Bank Alfalah — transaction confirmation and payment identifier data is processed solely to facilitate deposit and withdrawal operations and to comply with AML requirements. 977pk does not assert any relationship with, endorsement by, or support from these payment providers.

15.3 Legal Status Disclaimer

977pk does not claim authorisation, licensing or regulation by the Government of Pakistan, PTA, State Bank of Pakistan, or any provincial authority. Pakistani users are solely responsible for understanding and complying with applicable local laws governing online gambling, including the Prevention of Gambling Act, 1977. This Policy does not constitute legal advice.

977pk reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect your rights or how your data is processed — we will provide advance notice through on-platform notifications or, where you are a registered user, via your registered email address.

The "Last reviewed" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed of how your personal data is handled. Your continued use of the Platform following the publication of a revised Policy constitutes your acceptance of the changes.

For any queries, concerns or requests relating to this Privacy Policy or the processing of your personal data — including the exercise of any of the rights described in Section 13 — please contact the 977pk support team using the details below. All privacy-related communications should be sent in English for prompt processing.

When submitting a data rights request, please include your registered username and a clear description of your request. We aim to acknowledge all privacy-related enquiries within five (5) business days and to provide a substantive response within thirty (30) calendar days.